While waiting for our flight to depart Heathrow, we waited in the American Airlines lounge where we could access Internet, power plugs, drinks and snacks. One interesting observation is that most of the people in the lounge were working n their laptop computers and most of those computers were Lenovo/IBM Notebooks.
Our peaceful work was interrupted by a drunk and his poor wife who was trying to calm a belligerent drunk. He was extremely verbally abusive towards his wife and she walked away several times to calm herself, but never raised her voice. After several reports to the front desk (including mine), an airline employee came to him and quietly told him that he would be changing his ticket to fly on a later flight so that he would be in a better condition to handle the trans-Atlantic flight. Fortunately he was on the flight to Chicago and not Dallas.
When we left the lounge he had fallen asleep in his chair after refusing the requests of his wife to move to a more comfortable recliner. I walked up to her and told her that she was very patient and “good luck”.
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